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We work together to deliver industry-leading solutions, develop deep technical and strategic knowledge, act as a trusted advisor and thought leader to our customers. Our business speaks the results.

Virtuos has established premium and certified business partnerships with the following Market leaders in their respective areas. With these Technology Partners, Virtuos in select markets delivers industry-leading business solutions. Virtuos Consultants and Project Management teams are fully certified by these Technology Partners for reselling, implementing and supporting the Solutions. Virtuos undertakes to deliver end to end solutions on partner technologies ranging from consulting, professional services, customizations & upgrades, project management to tranformational services.

 
ClickSoftware
 
Founded in 1979
HQ in Petah Tiqwa, Israel
 
ClickSoftware ClickSoftware

ClickSoftware develops software that is used by service companies to schedule and dispatch field service employees. Clicksoftware contains advanced decision-making algorithms that help managers optimize their business practices, helping them complete more calls per day, week, month, and year.

Clicksoftware address the fundamental questions of job fulfillment for any service organization: "Who does What, With what, When, Where and for Whom". By automating this process, our customers are able to manage their service business more efficiently, saving costs and making customers happier.

ClickSoftware is the leader in mobile workforce management solutions, delivering a complete end-to-end mobile workforce solution to the service industry that is comprised of over 20 years of experience and more than 500 person-years in research and development.

  • Over 15,400 customers around the world in a wide variety of industries
  • A market leader in Field Service Management according to Forrester, Gartner and IDC
  • 700+ dedicated employees in 8 geographical locations worldwide (Americas, LATAM, APAC)
  • Managing over 700,000 resources and field engineers
  • Strategic partnerships with major enterprise and software consulting engineers (Virtuos, Accenture, IBM, Microsoft)
  • Through our clients businesses, 700 MILLION PEOPLE feel the touch of ClickSoftware

Virtuos has been a partner of Clicksoftware since 2015 and implemented several projects with Clicksoftware.

 
 
 
Kana
 
Founded in 1996
HQ in Sunnyvale, CA, USA Employees: 200 people Customers: 600 companies worldwide
 
Kana Kana

KANA is a world leader in multi-channel customer service. KANA's integrated solutions and Service Experience Management (SEM) allow companies to deliver consistent, managed service across all channels, including email, chat, contact centers and Web self-service, so customers have the freedom to choose the service they want, how and when they want it. KANA's clients report double-digit increases in customer satisfaction, while reducing call volumes by an average of 20%. KANA's award-winning solutions are proven in more than 600 companies worldwide, including more than half of the world's largest 100 companies.

Kana Software is headquartered in USA with global presence in Europe and Asia Pacific and it has received industry recognitions from Forrester, Gartner and other research organizations as being the leader in Service Experience Solutions space.

Virtuos has implemented several Kana Solutions at leading Banks, Contact Centers and Online/Gaming Industry. All of our projects with Kana delivered highest ROI.

KANA Corporate Profile
 
 
 
Oracle | RightNow
 
RightNow (Oracle acquired in 2011)
Founded in 1997,
HQ in Bozeman, Montana, Employees: 1,000 people, Customers: 2,000 organizations worldwide
 
RightNow RightNow

Oracle | RightNow is a provider of on demand customer experience solutions that help consumer-centric organizations deliver great customer experiences. Founded in 1997, RightNow (Oracle acquired in 2011) is headquartered in Bozeman, Montana, employs more than 1,000 people, and serves 2,000+ organizations worldwide. RightNow is part of Oracle Public Cloud and offers full suite of CX Cloud Services and Suite of Applications.

Oracle RightNow is helping rid the world of bad experiences one consumer interaction at a time, 8 million times a day. RightNow CX, the customer experience suite, provides what an organization needs to deliver exceptional customer experiences across the web, social networks, and contact centers, all delivered via the cloud. With more than eight billion consumers served, RightNow is the customer experience backbone for more than 2,000 organizations around the globe.

Virtuos has been a partner of RightNow since 2008 and implemented several projects with RightNow, and one of the projects that Virtuos implemented in 2009 has been the Asia's biggest Ondemand CRM on the cloud in the Travel industry. Virtuos became Oracle's Gold Certified Partner with RightNow Specialization in June 2012.

RIGHTNOW Corporate Profile
 
 
 
Salesforce
 
Salesforce
Founded in 1999
HQ in San Francisco, California
 
Salesforce Salesforce

Salesforce is the innovative company behind the world’s #1 CRM platform. With their 1-1-1 Model, Salesforce create impact throughout the global community to improve the state of the world.

Salesforce.com (stylized as salesƒorce) is an American cloud computing company headquartered in San Francisco, California. Though its revenue comes from a customer relationship management (CRM) product, Salesforce also capitalizes on commercial applications of social networking through acquisition. As of early 2016, it is one of the most highly valued American cloud computing companies with a market capitalization of $45 billion.

Salesforce.com is the primary enterprise offering within the Salesforce1 Platform, and provides companies with an interface for case management and task management, and a system for automatically routing and escalating important events. The Salesforce customer portal provides customers the ability to track their own cases, includes a social networking plug-in that enables the user to join the conversation about their company on social networking websites, provides analytical tools and other services including email alert, chat, Google search, and access to customers' entitlement and contracts.

Virtuos has been a partner of Salesforce since 2015 and implemented several projects with Salesforce.

 
 
 
Agiloft
 
Agiloft
Founded in 1991
HQ in Redwood City, California
 
Agiloft Agiloft

Agiloft over 2.5 million users at organizations ranging from small enterprises to U.S. government agencies and Fortune 100 companies depend on Agiloft's innovative applications for Help Desk, Contract Management, Custom Workflow, and more. Agiloft specializes in automating processes that are too complex for competing vendors. Our best practice templates and agile technology ensure rapid deployment and a fully extensible system.

 
 
 
Zendesk
 
Zendesk
Founded in 2007
HQ in San Francisco, California
 
Zendesk Zendesk

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. More than 81,000 paid customer accounts in 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America.

 
 
 
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