Select the role that best describes your position and then seek the different courses or programs that we have outlined along with the options of delivery channels available. You can also request custom training designed to meet your organization's unique training needs. Students out of their College/University with Engineering (B.S, M.S or B.Tech or B.E with Computers/IT/IS or Software) and/or Management (MBA or Post Graduate Diplomas with Marketing/IT/IS as specialization) can also seek custom designed or standard training courses by choosing “custom” below.
Explore terminology and key concepts of Customer Portal and learn procedures for its implementation.
Attend training to learn how to navigate the Reports Explorer and create reports.
Learn how to create and execute effective communications to drive web traffic and sales.
Discover best practices for responding to customer incidents and proposing incident responses.
Schedule a training session and learn how to create course and presentation materials to train your staff.
Request a custom onsite or virtual training, designed by our expert training staff to meet your specific needs.