Virtuos Along With Oracle RightNow Differentiates In The Market By Positioning "CX"
The CX value equation (CX=A+R+E) is an umbrella value methodology to CEM, SCRM, CRM which focuses on the measurable value to the business and consumer of interactions throughout the customer experience lifecycle, across all the touch points.
Virtuos consultants deliver industry-specific counsel and integrated, end-to-end solutions that support our customers' strategic, operational, and financial goals. Our team consists of Business, Technology and Solution Consultants & Architects with deep industry expertise and extensive experience in strategizing and implementing the right IT Solution for your business.
Through our deep experience of working with multiple alliance partners and diverse customers, we align technology and processes to organizational strategies and objectives. We focus on technology's ability to create new strategic opportunities and drive change throughout the organization to control costs, increase operational efficiencies, improve productivity, accelerate delivery time, enhance customer service, drive revenue, and cultivate business growth.
Through deep industry expertise in manufacturing, distribution, financial services, travel & airlines, telecom and the retail & ecommerce verticals, we help businesses seize opportunities for revenue enhancement and growth, and to adapt to market and regulatory change. Through extensive knowledge, skill and experience in process enhancement and technology implementations, we help enterprises assess their capabilities, develop strategies, and implement tactics to boost operational efficiencies and productivity. And through continuing development, research and training programs, we help business leaders enhance their knowledge of technology-related business practices and industry trends to enable them to make sound, informed decisions based on objective data.
Virtuos integrates our Alliance Partners’ solutions to streamline strategic, enterprise, and technology specific business processes with an eye on adapting to your changing business environment. for more detail click here.