Virtuos Logo | Virtuos Corporation
Web and Social
top
bottom
Web and Social
bottom
Home >> Customer Experience (CX) >>  Web and Social
RightNow
 
Do you want to Discuss?

Meet our Consultants to discuss your requirements.

US: +1 408 _4147466
IN: +91 124 _4985500

Virtuos Social Experience empowers you to connect with your most passionate customers, so you can leverage their collective wisdom and brand loyalty to further your business goals.

Business Challenges

  • The social web has changed the shape of customer relationships
  • Consumers wield increasing power and influence over your brand
  • A flawless customer experience is crucial for customer satisfaction
  • Complaints on the social web can turn into PR problems in a matter of hours

Solution

Virtuos Social Experience offers a two-pronged approach to the social web. First, Social Cloud Monitor allows you to monitor conversations on Twitter, YouTube, RSS feeds, your Facebook fan page, and other social channels, and then helps you respond quickly and appropriately. Second, The Cloud communities enable you to integrate social media as a seamless part of your overall brand strategy. Together, they allow you to engage your customers in authentic conversations that increase customer satisfaction, build loyalty, and drive your business goals.

Go Top