About Hike Messenger
Hike Messenger, also called Hike Sticker Chat, is an Indian freeware, cross-platform instant messaging, Voice over IP application which was launched on 12 December 2012 by Kavin Bharti Mittal and is now owned by Hike Private Limited.
Challenges
- Lack of visibility of Contract details with the management
- Unable to track the expiry of contract in advance
- Legal team unable to get information on the contracts that are pending for approvals/clearances
- Maintenance of contracts in physical format
- Unable to track changes in a contract in form of amendments
Need
- Legal team wanted to measure the performance of their team and understand the number of contracts that are coming in, the team working on them individually and the status of each contract
- Hike wanted a single platform on which all the interactions related to the contract is captured across the teams
- Hike wanted to capture all of their contracts from the ecosystem partners with timely action points to these contracts
- Hike being a digital era company wanted to eliminate manual processes bringing enterprise wide automation
- Hike wanted to schedule reports of various teams performance with regards to their approvals, active contracts and various other parameters
Win
- Hike chose Agiloft Contract Management solution after a lot of deliberations with the team and also evaluating Agiloft’s competitors
- Agiloft was chosen due to its simple interface and wide range of features for managing diverse contracts
- Agiloft’s UI and functionality offered intuitive design for citizen development reducing the dependency on the programmers
Partner
- Virtuos is a Gold Partner for Agiloft, has rich experience in implementing complex solutions and our team has delivered CRM, Customer Experience (CX) Solutions to leading brands.
- Virtuos comes with Industry best practices and state of the art digital design skills meeting the expectations of the customer
- Virtuos presented a balanced and rapid implementation cycle using Vlocis pre-built templates and best practices
