We were inspired by the power of Cloud and what it could offer to business applications — especially CRM and Customer Experience. Finally, a different kind of company with a different culture was born. An inspired reading of HBR article prompted us to read a book:Virtuoso Teams that changed our life, helped us build successful teams and succeed in business.
The birth of an idea that stretches the Virtuosos and the customer.
In 2008, A multi-billion dollar financial services firm we looked at working on a mass level project — a total revamp to personalize email response management System. A leading Fortune 100 Healthcare Company integrated sales, service functions using offline and online CRM System. It's about a breakthrough. And [the team is] composed of the very best talent obtainable, role by role: a team of superstars.
In 2009, A leading online travel company with 2 million customers wanted to offer cross channel customer experience (CX) to its customers. In 2010, India's largest ecommerce company with 5 million users wished to replace its existing CRM with Customer Experience Platform. It's about transformation. Virtuos teams delivered Cloud Experience Architecture to strengthen growth. Today both of them are leaders in their space.
A top-notch team with nearly 15 years of leadership in the IT space, and background of heading a company that has 100+ working years of consultancy practice formally assembled in 2008 to form Virtuos. Armed with deep experience edge these innovators passionately built Virtuos around the new rules of the game — uncompromising, supremely self-confident, and great attitude. Talent, energy, ambition, intensity, ego, risk — these teams have it all in spades. And they play by a different set of rules. Thanks to the mantra given by Andy Boynton and Bill Fischer in building our teams indeed as Virtuoso Teams.
Virtuos Consultare delivers industry-specific counsel and the integrated, end-to-end solutions that support its customers' strategic, operational, and financial goals. Virtuos is an Experience consultancy that provides superior customer moments and implements leading CRM and Customer Experience software in alliance with leading Partners. Other services include Our Business 4.0 ready Salesforce Practice by Rigour; CX.Digital Practice covering: CRM/Customer Experience Consulting; RainbowCXTechnology Offerings; and CX Transformation Program — CXNow (CX Primer, CX Audit; Customer Journey; Customer Voice). EX.Digital Includes CrayonzHRTech; W.Digital WorkPlace Technologies/Program; and Talentare Operations. XX.Digital Practice includes O.DigitalOperations; CX Digital Automation by Vivacis, CX Operations by — CXDesk andVeracisCustomer Trust Management.
On our tenth Anniversary, we formed Virtuos Xonomy. Virtuos Xonomy ideates and incubates next-generation businesses harnessing Artificial Intelligence (AI), Cloud, ECommerce, and Digital technologies. Virtuos Xonomy is powered by four pillars: Virtuezincubating and developing revenue superpowers, Innovation On (formerly Innovation Open) lab breeding new ideas, Virtuos Ventures investing in new businesses, and Composablbuilding blocks behind products, services, and experiences.
Virtuos Xonomy has grandeur plans to incubate and launch digital century businesses. The most successful launch so far has been giftcart.com, and Virtuos has also invested in Indic. In 2021-2022 (Post COVID), Virtuos will be making inroads into several new businesses. These includeVedam with Xonomy , BrandExpo, WeProspect; and Experience Cloud Composabl Portfolio: Aury; Brandcart, Cloudle, Definite, Enforce, and Trailforce by Enforce.
Stretch the customer's experience by delivering unanticipated and higher levels of fulfillment.
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Virtuos team leaders span boundaries becoming conduits for great ideas to transform the world.
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Brand New Business 4.0 model with All Agile Principles and Invincible 360 Framework.
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CultureWorking with Virtuos is not just a job. Its an experience to cherish for a lifetime. We create happy moments by providing inspiration, continuous innovation, fair play, and a great work culture.
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