Contract Lifecycle ManagementHitech & Internet
KGiSLimplementsAgiloftCLMthroughVirtuosVivacis
A BFSI-focused enterprise software company replaced tracking sheets and email with Agiloft — OCR search across a central repository, approval workflows shaped to its business and hierarchy, and Microsoft Teams and Outlook in the loop.
Industry
BFSI enterprise software
Platform
Agiloft CLM
Integrations
Microsoft Teams and Outlook
Partner
Virtuos Vivacis, Agiloft Gold Partner
The Story
Contracts organised the way KGiSL works
About KGiSL
KGiSL is a BFSI-centric, multi-product enterprise software company focused on banking, insurance, capital markets and wealth management.
It uses the strengths of cloud, analytics, data science, machine learning (ML) and artificial intelligence (AI) to deliver outcomes based on empathy and to support next-generation customer experience.
The challenges
Contract generation requests were tracked manually, with multiple tracking sheets and emails to maintain. Contract expiries couldn't be tracked in advance, redlines and versions were hard to follow, and there was no central repository for documents.
The need
KGiSL needed contract work distributed by domain and region, with predefined approval workflows for each domain and region. It wanted a streamlined process that tracked delays, with prerequisite documents and details captured when a contract request is submitted, and internal interactions and comments kept with each contract.
It also wanted a contract repository searchable by keyword, a dashboard giving business heads insight into contracts, notifications to the teams concerned before a contract expires, and integration with signing tools such as DocuSign.
The partner
Virtuos is a Gold Partner for Agiloft, with rich experience implementing complex solutions, and its team has always delivered on — and surpassed — customers' expectations.
The Win
Four changes to the contract process
A searchable repository
Virtuos used Agiloft's out-of-the-box contract repository and OCR search, so every document sits in one place and can be searched.
Workflows that mirror the business
Customised workflows accommodate KGiSL's business requirements and hierarchy.
Teams and Outlook in the loop
Integration with third-party tools such as Microsoft Teams and Outlook handles contract approval and creation requests.
Turnaround times that hold
Approvals carry set turnaround times (TAT), with custom notifications as reminders.
KGiSL builds software for banks and insurers, so it knows what a sound workflow looks like. We used Agiloft's repository and OCR search out of the box, and shaped every approval around how KGiSL is organised.
Venky Vijay Reddi
Founder & Chairman, Virtuos