Con sul tareConsultare means "Experts to consult" on Customer Digital Strategy, Operational efficiency, and Digital Workplace Transformation.Explore More
CRM DIGITALCRM Mastermind Design, Digital strategy, Implementation, and Professional Services
CUSTOMER EXPERIENCEWorld's first "CX and Digital" Fusion of technologies and transformation services
EMPLOYEE EXPERIENCEHR Technologies, Digital WorkPlace Programs, Talent Management, and EX Strategy
EVERYTHING EXPERIENCEThe Hyper Automation, DevOps, and Low-Code No-Code Technologies
KEY PARTNERSExperience Partnerships (PX) with leading brands offering software/platforms
About CRM DigitalDigital CRM Applications — Sales, Service, Marketing, and Commerce
CLOUD & IT INFRASTRUCTUREVirtuos invests in TEKCORP — Cloud Mastermind & IT Infrastructure Specialist.
VIRTUOS NEXORAMANexorama is our new model for innovating and diversifying into new areas.
ABOUT GIFTCART.COMWith huge strengths in technology, experience design, strong commitment and insight to make Giftcart.com a leading name in e-gifting globally, the team has put together some of the industry's first and unique propositions such as Personality based gifting, Gift Wizard, Gift Registry, Wish list, Event Butler, Advanced Search and more. Visit www.giftcart.com
ABOUT INDIC.COMIndic is a company that has digital experience platforms to serve a broad range of audiences with consistent, secure and personalized access to products, services, and experiences across many digital touchpoints.
Indic has a portfolio of brands in stealth mode. For more information visit www.indic.com
ABOUT SWEVEN DIGITALSweven is a brand new company with 1000+ Man years of CRM and Customer Experience Proficiency. Sweven branched out to craft a new story of Sweveners — The dreamers and doers operating in the US$1 Trillion Salesforce Economy. Sweven is headquartered in San Francisco with operations and delivery centers in India and fast expanding into other regions. For more information visit www.sweven.com
ABOUT TEKCORPTekcorp offers complete Cloud Transformation Journeys for the customers along with IT Infrastructure Services such as Networking, Storage, Security, and Trust Management across Industry verticals. Tekcorp also operates Technology Division in alliance with leading partners. For more information visit www.tekcorp.com
Com pa nyCompany with a team that has the explicit mission to change the world — big change, big objectives, a brand-new system never done before.Explore More
ABOUT VIRTUOSThe birth of an idea that stretches the Virtuosos and the customer
OUR BUSINESSThe anatomy of modern business at Virtuos — Consulting to Digital Business
CUSTOMER SUCCESSCustomer success stories, case studies, insights, and resources
CAREERSExplore an enriching and rewarding career in sales, marketing, engineering, etc.
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Identify customer process gaps and what the competition is doing with your customer. It's time for BPM Leaders to shift from an inside-only view of a process that ignores external customers altogether or relegates them to a single undifferentiated swimlane in diagrams.Introducing Integrated BPM.CX Process Automation Suite — Creatio (formerly BPM'Online)
BPM.CX Studio
CX Integrated Intelligent business process management, the high productivity application with low-code platform comes with hundreds of CX templates and accelerators.
BPM.CX Sales
Insights-driven Sales Process Management pre-configured in CRM Sales Application to empower teams to perform better by delivering better CX during the entire sales cycle.
BPM.CX Service
Business workflows mapped to processes intelligently for delivering seamless customer service — billing, supply-chain to incident management. Your CX is now without silos and bottlenecks.
BPM.CX Marketing
Transactional Marketing to multi-channel engagement with options to integrate with Social, Community, and content management to accelerate lead to revenue and optimize sales.
Business Process Management + CX = Your Edge
Identify customer process gaps and what the competition is doing with your customer. It's time for BPM Leaders to shift from an inside-only view of a process that ignores external customers altogether or relegates them to a single undifferentiated swimlane in diagrams.Introducing Integrated BPM.CX Process Automation Suite — Creatio (formerly BPM'Online)
BPM.CX Studio
CX Integrated Intelligent business process management, the high productivity application with low-code platform comes with hundreds of CX templates and accelerators.
BPM.CX Sales
Insights-driven Sales Process Management pre-configured in CRM Sales Application to empower teams to perform better by delivering better CX during the entire sales cycle.
BPM.CX Service
Business workflows mapped to processes intelligently for delivering seamless customer service — billing, supply-chain to incident management. Your CX is now without silos and bottlenecks.
BPM.CX Marketing
Transactional Marketing to multi-channel engagement with options to integrate with Social, Community, and content management to accelerate lead to revenue and optimize sales.
%
Low Code
Days
Implementation Cycle
No.1
BPM+CX Process
Cloud-Based Dynamic Case Management
Download a complimentary copy of The Forrester WaveTM recognizing Creatio (formerly BPM'Online) as a Strong Performer in Case Management Q1, 2018.
BPM for CRM or Customer Experience offers excellent insights on customer adaptation to business processes and how these underlying processes have enhanced transactional experiences and interactions. BPM engine pre-built in CX Platform helps organizations to understand their customers' intent and how various business moments tied to operations.
Dynamic Case Management (DCM)
With UI development tooling, case engine foundation, preconfigured templates, and frameworks DCM can abstract complexity through information and task design models. Creatio (Formerly BPM’Online) DCM recognized by Forrester as the leading solution.
Multi-channels and Silos
Systems silos, process silos, data silos and departmental silos harm your CX. With BPM.CX integrated Suite, organizations can orchestrate and optimize processes across interactions and channels, as well as between departments and teams.
Customer Journey and BPM
Customer journey mapping will be a key technique to enable the needed intimate and varied reconnection of a process to the customer. As per Gartner, 30% of large organizations will improve CX by integrating customer journey maps with business process models.
Artificial Intelligence
Virtuos Professional Services team leverages Artificial Intelligence and Analytics from varied ecosystems to deliver highly personalized customer journeys when implementing Creatio (Formerly BPM’Online).
CX Practice Leadership
Virtuos has 10+ years of broad expertise in implementing CRM and CX projects for over 100 leading brands worldwide. Our domain expertise in CX helps you accelerate with Creatio (Formerly BPM’Online).
CRM Experts in your Industry
We are certified professionals with blended skills in technical architecture, integration, project management, and solution design. Our delivery models for Creatio (Formerly BPM’Online) implementation are flexible.
Why Virtuos for Creatio (formerly BPM'Online) CRM?
Virtuos has demonstrated strengths in CX strategy & vision, industry CRM Domain expertise and digital design capabilities along with strong Engineering competencies in integration, customization, and digital process automation. Our 99% customer success rating is a testimony to our game changing CRM transformation services competency.
Virtuos Consultare Professional Services has broad capabilities to implement CRM for Sales, Marketing, Service, Ecommerce, Field Service, and other cross-CRM Applications.
CRM Sales Cloud
Sales Automation; Configure, Price, Quote (CPQ) and Sales Performance to Sales Analytics.
CRM Service Cloud
Web, Social and Contact Center for Customer Service and Knowledge Management to Self-Service.
CRM Marketing Cloud
Integrated Multi-channel Marketing, Loyalty, Digital Marketing and Account Based Marketing (ABM).
CRM Ecommerce Cloud
Online selling, Storefront Personalization, Social for Ecommerce and Web Analytics to Product Management.
CRM Field Service Cloud
Contracts, Warranty, Field force optimization, Scheduling and Mobile Service Apps to Fleet Management.
Cross CRM Cloud Applications
Cross-Functional Customer Analytics; Voice of the Customer; MDM, and Customer Analytics to EAI.
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Let’s know how we can partner with you to bring new products, services and ecosystems to business and society changing the world around us.
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