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Gold Coast, Sydney - 7 November, 2011

Virtuos Team attends the RightNow APAC Summit in Australia

Virtuos Leadership team members headed by Venky Vijay Reddi, the CEO attended the RightNow APAC summit held at Gold Coast, Sydney.

Venky met the senior leaders at Oracle and discussed the transition from RightNow to Oracle. During the Partner session, Virtuos also presented “CRMDomain”, a Demand Gen interactive website. CRMDomain.com was launched during the summit to showcase RightNow and Maximizer technologies by offering attractive packages for the small and medium sized companies.

“We are also excited to have Senior Technical Manager from MakeMyTrip attending the Summit to better understand the roadmap of RightNow Technologies CX Suite.” said Venky Vijay Reddi, CEO, Virtuos. The APAC User Summit has presented hot new technologies such as Virtual Contact Center, Intent based AI Engine, and more advanced Agent Scripting for empowering brands to deliver superior customer experience (CX).

RightNow CX Suite (Formerly RightNow CRM) has highlighted the essence of “Customer Experience” by integrating Sales, Service, Marketing, and Analytics across channels reducing the silos; by optimizing the channel mix to reduce the cost of customer service while improving the efficiency of employees.

After the Summit, Venky CEO and the other members of Virtuos have joined the party and networked with APAC Partners of RightNow.

About RightNow Technologies

RightNow Technologies, Inc. (Nasdaq: RNOW) provides customer relationship management software and services. The Company offers solutions that use self-learning knowledge-base to deliver customer self-service, email management, live interaction, issue tracking, and customer satisfaction measurement capabilities.

SectorTechnology
IndustrySoftware
Sub-IndustryApplication Software
Founded07/12/2000
Address136 Enterprise Blvd Bozeman,
MT 59718 United States
Phone1-406-522-4200
Websitewww.rightnow.com
No. of Employees1000-2000

About Virtuos Solutions

Virtuos is a leading Experience Consultancy Organization based in Gurgaon, India, with interests in CRM Technologies, E-Commerce, and Internet Startups.

Virtuos Solutions Private Ltd. offers Customer Relationship Management Services and Cloud Computing Technologies for a variety of industry verticals. The company is based in NewDelhi/NCR with a registered office in Hyderabad, Andhra Pradesh. Virtuos is inspired by the book — Virtuoso Teams and has entered the burgeoning CRM space by addressing three essential needs of growing businesses — Sales, Customer Service, and Marketing. Virtuos has forged partnerships with leading Global Players in the CRM Industry namely Kana Software (www.kana.com), Maximizer (www.maximizer.com) and RightNow Technologies (www.rightnow.com).

Virtuos has built a strong RightNow Practice for CRM Service Cloud by creating marquee clients like MakeMyTrip, Fundtech amongst others. Virtuos will continue to strengthen its business with RightNow and Oracle by becoming the latter’s partner. For more information visit www.virtuos.com