Con sul tareConsultare means "Experts to consult" on Customer Digital Strategy, Operational efficiency, and Digital Workplace Transformation.Explore More
CRM DIGITALCRM Mastermind Design, Digital strategy, Implementation, and Professional Services
CUSTOMER EXPERIENCEWorld's first "CX and Digital" Fusion of technologies and transformation services
EMPLOYEE EXPERIENCEHR Technologies, Digital WorkPlace Programs, Talent Management, and EX Strategy
EVERYTHING EXPERIENCEThe Hyper Automation, DevOps, and Low-Code No-Code Technologies
KEY PARTNERSExperience Partnerships (PX) with leading brands offering software/platforms
About CRM DigitalDigital CRM Applications — Sales, Service, Marketing, and Commerce
CLOUD & IT INFRASTRUCTUREVirtuos invests in TEKCORP — Cloud Mastermind & IT Infrastructure Specialist.
VIRTUOS NEXORAMANexorama is our new model for innovating and diversifying into new areas.
ABOUT GIFTCART.COMWith huge strengths in technology, experience design, strong commitment and insight to make Giftcart.com a leading name in e-gifting globally, the team has put together some of the industry's first and unique propositions such as Personality based gifting, Gift Wizard, Gift Registry, Wish list, Event Butler, Advanced Search and more. Visit www.giftcart.com
ABOUT INDIC.COMIndic is a company that has digital experience platforms to serve a broad range of audiences with consistent, secure and personalized access to products, services, and experiences across many digital touchpoints.
Indic has a portfolio of brands in stealth mode. For more information visit www.indic.com
ABOUT SWEVEN DIGITALSweven is a brand new company with 1000+ Man years of CRM and Customer Experience Proficiency. Sweven branched out to craft a new story of Sweveners — The dreamers and doers operating in the US$1 Trillion Salesforce Economy. Sweven is headquartered in San Francisco with operations and delivery centers in India and fast expanding into other regions. For more information visit www.sweven.com
ABOUT TEKCORPTekcorp offers complete Cloud Transformation Journeys for the customers along with IT Infrastructure Services such as Networking, Storage, Security, and Trust Management across Industry verticals. Tekcorp also operates Technology Division in alliance with leading partners. For more information visit www.tekcorp.com
Com pa nyCompany with a team that has the explicit mission to change the world — big change, big objectives, a brand-new system never done before.Explore More
ABOUT VIRTUOSThe birth of an idea that stretches the Virtuosos and the customer
OUR BUSINESSThe anatomy of modern business at Virtuos — Consulting to Digital Business
CUSTOMER SUCCESSCustomer success stories, case studies, insights, and resources
CAREERSExplore an enriching and rewarding career in sales, marketing, engineering, etc.
NEWS AND EVENTSSign up for the latest news, press releases, Xonomy events, and webinars
AURY: Scaling the Human With Augmented Intelligence
Aury is for increasing productivity and empowering employees in Customer Service, IT Helpdesk, and Human Resources (HR).Aury is a new purpose-built digital chatbot serving a myriad of channels. We have built the Aury framework to augment humans with artificial intelligence (AI), Machine Learning (ML), and Natural Language Processing (NL) technologies.Aury is for reaching customers and employees in new contexts offering 24x7 non-stop channels that’s intuitive, conversational and sophisticated.
Pass the Baton
Break down the process into tasks
Go the Last Mile
Human in the Loop
Take Me to the Next Level
Train Me. Show me Possibilities
Symbiosis
One is not possible without the other
AURY, BUILT FOR PURPOSE
We work with leading brands like Microsoft, Oracle, Google to offer top-notch chatbot deployment options.Most of the chatbots available today are based on the proprietary or fixed technologies that do not meet the dynamic and transcendent needs of tomorrow. Aury offers broadly three types of chatbot implementation choices are as under:
SaaS-like
Defined Integrations
Configuration GUI
Vertical Capabilities
PaaS-like
Integration Options
Configuration Admin
Advanced Capabilities
CRM Extension
CRM Functionality
Data
Integrated Admin
NEW CHANNELS
The broad channels of conversational mediums include chatbot for messaging, Virtual Personal Assistants (VPA), Alexa or Google Voice, or Cortana powered devices.Implementation of a chatbot is more critical than technology. At Virtuos, we work with customers by building on a chatbot strategy capturing the significant touch-points of both customer and employee journeys by starting small.
How do we go with our Chatbot Strategy?
Pick up a specialized use-case
Expose to limited Audience
Consider specialist users as the best option
Prioritize if it’s informational OR transactional
Define and scope to limit the need for integration
Gauge user experience analytics and improve
Messaging
Virtual Personal Assistants (VPA)
Voice Enabled Speakers
New Appliances
DEPLOYING AURY CHATBOT
At Aury, we offer configuration, admin tools, accelerator, operational services. We also offer flexibility, customization, operational control, and integration options.Have you deployed a Chatbot or Virtual Assistant?
What kind of Conversation is Needed?
Manage the Human Relationship to AI and Robots
Technology as tool
Technology as a subordinate
Technology as a social peer
Customer Issues
Trust, safety
Attitude to "things" and "intelligence"
Weaker personal relationships
Employee Issues
New working practices and skills, deskilling of some roles
Change in field workforce role from "heroes" to "replacers"
Opaque systems and recommendations
Language Support is not a checkbox!
Dialects, Misspellings, Slang, Vocabulary for Domain, Translation and Feature Compatibility all matter.
We deliver intuitive User Experience (UX) for making a dialogue with personality and cultural nuance.We work with the organizations by aligning Chatbot use cases with business metrics, organizing AURY like their product – for continuous improvement, and with a permanent team that measures and improves.
