DIGITAL FIRST™ BUSINESS
Experience Design
Experience Design Brain

VIRTUOS EXPERIENCE DESIGN

Experience Design comes from Digital Design Thinking foundation which has a strong ethnographic focus on people with unique mindsets — empathy for mindfulness and collaboration.
Design and Develop Solutions

Empathy

Engineering must have empathy (EQ) to design and develop solutions that customers love.

Improve Customer Experience

Show, Don’t tell

Bring ideas to life by showing the big picture. Don’t tell customers what you will do, instead, show.

Preparation for Success

Experiment

Iteration is nothing but preparation for success. Create prototypes to gauge peoples’ reactions.

Voice of Customer

Mindfulness

Pay attention to surroundings, and develop attention span by having the time and space.

Action Oriented

Action-Oriented

Agility is integral to design. There’s a need to reach and interact with customers in more ways than ever.

Collaboration

Collaboration

Happiests Team culture with elements such as communication, support, problem solving and sharing.

Shu Ha Ri from AiKiDoX

"Shu Ha Ri" is our framework derived from AiKiDoX — Virtuos Agile Development foundation. Further, it differentiates from Agile SCRUM methodology in three stages of learning from disciple to master.
Shu
Ha
Ri

Follow
the rules

In the Shu stage, agile development teams conform to the established principles and practices.

Know and bend the
rules when necessary

In the Ha stage, agile teams know the rules well enough, and why they were made, to be able to deviate from a principle or practice when necessary.

Do what you
need to do

In the Ri stage, agile is second nature, and neither rules nor deviation from rules is relevant. Ri is a level of mastery beyond principles and practices.

EXPERIENCE DESIGN METHODS

Agile is Not Enough. Design is Important.

AikiDox has built a foundation for practice sharing - crucial for collaborative + iterative working to harness best of our Digital Design Thinking principles. Virtuos also cultivates an agile mindset and trains developers in agile techniques that further embraces deep customer focus, transparency, trust, and superior Experience Quotient (XQ).

At Virtuos, SCRUM+ means Sprints, Collaboration, Retrospection, Usability, MVP using Pace Layer Umbrella Strategy (PLUS). This leads to a gung-ho (working together) team attitude, a willingness to fail (and recover fast) and openness to change breeding new kind of Engineering mindset that our customers love.

See how our Experience Edge scales design mindset
Join our Experience Force to create a new "you"

Empathy (EQ)

Empathize

Define and Ideate

Define and Ideate

Experiment and Pivot

Experiment and Pivot

Sprint

Sprint

Design Thinking To Architect CX

Design Thinking To Architect CX

Human Centered Digital Design

Human Centered Digital Design

Design Bimodal Mindset

Design Bimodal Mindset

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Digital Maturity Diagnostics

BUILD A PLATFORM FOUNDATIONAL TO YOUR
CUSTOMER EXPERIENCE?

Our strong capabilities and skills in Software Engineering coupled with Experience Design Thinking transforms your ideas to life with brand new product, service or a platform.
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