APPLICATIONS.GROUP

Engineering & Professional Services for Customer and Employee Engagement Technologies, Platforms, and Ecosystems.

CRM/CX Practice
CRM Platforms & Ecosystems
CRM Technology Services
Engineering Services
Professional Services
Digital Process Automation

CRM/CX Practice

A decade of #cxcitement powering more than 100 leading brands across diverse industry verticals and business domains.

Learn More

CRM Platforms & Ecosystems

Solutions leveraging Oracle CX Products & Platforms, Verint ecosystem, and Creatio CRM & low-code no-code apps to offer superior customer value at all touch points.

Learn More

CRM & CLM Technology Services

CRM and Customer Experience (CX) excellence in alliance with leading brands: Oracle, Verint, Creatio, and Microsoft. Customer Lifecycle Management (CLM) in alliance with Agiloft — market leader in CLM & Legal Solutions.

Learn More

Engineering Services

Experience design engineering and Software development services on a #MEAN stack; Java; .Net, JavaScript, Magento, and Open source.

Learn More

Professional Services

Strategic technology transformation services including Discovery, Application Implementation, Project Management, and Delivery.

Learn More

Digital Process Automation

Creatio CRM & Studio Modules offer gaming changing Customer Experience to customers whether they are small, mid-market or enterprise. Virtuos deep Customer Experience (CX) capabilities enable enterprises with process automation into Sales, Service, and Marketing.

Learn More

Why choose us

Experience Edge

We help our customers accomplish their digital objectives in a cost-effective, scalable and sustainable manner that is highly differentiated from the competition. Our CX Center of Excellence constantly experiments with new approaches at the leading edge of design.

Innovation On

Innovation is not an option, and it's open — always out there as part of our idea work culture. We also consider Innovation as a necessary process for sharing knowledge and ideas with other organizations — as a core part of our strategy for creating new offerings.

Awesome Teams

Virtuos teams stimulate idea flow: managing space, time and processes, and they define themselves by the area of their professional expertise. Incredibly they also earn respect for their creativity and imagination actively seeking experiences to enrich product or service.

Key Alliances

Virtuos core principles bind us to partner with the very best in their fields. This is evident from our select partnerships with Salesforce, a market leader in CRM; Oracle, a leading player in Customer Experience (CX) and Verint, specialized in Customer Engagement ecosystems.

Customer Success Mantra

Business

Our #cxcitement is a compelling story appealing to business — C level executives including CEOs as CX.Digital strategies attribute to measurable maturity and sustainability of a customer-centric culture.

Technology

Technology is most human when it is invisible. Our alignment with CIO/CTO is about platforms, user adoption, tech stacks, deployment model, A.I and cloud. Our methodology is open, transparent, and built on PLUSModel.

Marketing

The connection with CMOs is natural as they are the linchpins of digital transformation in today's world. By combining CX with Digital Marketing, we have built new capabilities on CX Audit, customer journey mapping, and design thinking.

CRM and CX Projects

Our Products, Transformation services, and insights helped more than 100 leading brands across major industries.

CX and Contact Center Automation
MakeMyTrip.com halved avg. call handling time and increased revenue with CX Cloud
Customer Engagement, Sales and Marketing solution
Streamlining customer engagement and ensuring answer consistency
View all Stories