Con sul tareConsultare means "Experts to consult" on Customer Digital Strategy, Operational efficiency, and Digital Workplace Transformation.Explore More
CRM DIGITALCRM Mastermind Design, Digital strategy, Implementation, and Professional Services
CUSTOMER EXPERIENCEWorld's first "CX and Digital" Fusion of technologies and transformation services
EMPLOYEE EXPERIENCEHR Technologies, Digital WorkPlace Programs, Talent Management, and EX Strategy
EVERYTHING EXPERIENCEThe Hyper Automation, DevOps, and Low-Code No-Code Technologies
KEY PARTNERSExperience Partnerships (PX) with leading brands offering software/platforms
About CRM DigitalDigital CRM Applications — Sales, Service, Marketing, and Commerce
CLOUD & IT INFRASTRUCTUREVirtuos invests in TEKCORP — Cloud Mastermind & IT Infrastructure Specialist.
VIRTUOS NEXORAMANexorama is our new model for innovating and diversifying into new areas.
ABOUT GIFTCART.COMWith huge strengths in technology, experience design, strong commitment and insight to make Giftcart.com a leading name in e-gifting globally, the team has put together some of the industry's first and unique propositions such as Personality based gifting, Gift Wizard, Gift Registry, Wish list, Event Butler, Advanced Search and more. Visit www.giftcart.com
ABOUT INDIC.COMIndic is a company that has digital experience platforms to serve a broad range of audiences with consistent, secure and personalized access to products, services, and experiences across many digital touchpoints.
Indic has a portfolio of brands in stealth mode. For more information visit www.indic.com
ABOUT SWEVEN DIGITALSweven is a brand new company with 1000+ Man years of CRM and Customer Experience Proficiency. Sweven branched out to craft a new story of Sweveners — The dreamers and doers operating in the US$1 Trillion Salesforce Economy. Sweven is headquartered in San Francisco with operations and delivery centers in India and fast expanding into other regions. For more information visit www.sweven.com
ABOUT TEKCORPTekcorp offers complete Cloud Transformation Journeys for the customers along with IT Infrastructure Services such as Networking, Storage, Security, and Trust Management across Industry verticals. Tekcorp also operates Technology Division in alliance with leading partners. For more information visit www.tekcorp.com
Com pa nyCompany with a team that has the explicit mission to change the world — big change, big objectives, a brand-new system never done before.Explore More
ABOUT VIRTUOSThe birth of an idea that stretches the Virtuosos and the customer
OUR BUSINESSThe anatomy of modern business at Virtuos — Consulting to Digital Business
CUSTOMER SUCCESSCustomer success stories, case studies, insights, and resources
CAREERSExplore an enriching and rewarding career in sales, marketing, engineering, etc.
NEWS AND EVENTSSign up for the latest news, press releases, Xonomy events, and webinars
Virtuos Consultare delivers innovative solutions for better business insight, adaptive business processes, and superior ownership experience.
CRM Consulting Services
We are a specialized Customer Experience Partner for Oracle and Smart Strategy Consulting CRM Partner for Salesforce. We have over ten years of expertise in Verint/KANA Customer Engagement Practice, and combined strengths go with Microsoft Dynamics and Creatio (Formerly BPM'Online).
Pace Layered Umbrella Strategy (PLUS) is our edge in transforming your Customer Experience (CX) processes, business moments in touch with the fast paced consumer empowered milieu and autonomous Artificial Intelligence driven business landscape.
Lead in a fundamentally different way from a normal team in order to unleash the absolute maximum contribution of each individual Virtuoso. Assembled specifically for creating big change - radical or discontinuous change representing a significant shift.
We build next generation experiences with design thinking principles in mind by leading innovation in product development, customer strategy and even business transformation as a source of sustainable competitive business advantage.
Virtuos has demonstrated strengths in CX strategy & vision, industry CRM Domain expertise and digital design capabilities along with strong Engineering competencies in integration, customization, and digital process automation.
Our 99% customer success rating is a testimony to our game changing CRM transformation services competency.
Digitally Dextrous Experience
Our 10+ years of #Cxcitement coupled with ExperienceJobTM culture helped more than 100 leading brands worldwide in transforming their customer experience (CX) architecture. With our Pace Layered Umbrella Strategy (PLUS), a framework for consultative-driven CX transformations, we focus on digital ecosystem management as a way to support clients' strategic objectives.
Our integrated CX.Digital strategy comes with CX design thinking and User Experience (UX) capabilities along with the combination of CRM platform technical skills, CX domain consulting, and API integration expertise. Our strong Digital Engineering competencies and specialized partnerships resulted in the development of new product augmentations such as value accelerators, approaches, templates, and autonomous CRM connectors.
Customers trust Virtuos for its transparency, openness, and credibility that's earned for over a decade with an unblemished track record. Whether it's trust-based information governance or trusted 360o view of Master Data Management, our customers always have a peace of mind. We offer top-notch consulting services, drive customer success with clear outcomes, leverage Artificial Intelligence (AI) for transparency controls, and always keep Customer @ Heart.
Virtuos Consultare delivered CRM Professional Services at more than 100 leading brands across diverse verticals.
200+ completed projects
More than 100 brands chose Virtuos as their preferred and best fit partner due to our business process transformation competencies, application engineering, digital design and strong industrie 4.0 domain expertise. Our Integrated CX and Digital experience implementation strategy were pivoted by Virtuos to achieve a single view of the customer across every touchpoint.
Virtuos delivers CRM professional services onshore, offshore via iShoringTM or through Virtuos Virtual Offices (VVO.org) across several geographies at various price points.
Core CRM technology implementation
Virtuos approaches the market from both a business consulting approach, as well as with a technology-enabled transformation perspective with clearly identified value drivers. Virtuos also focuses on complex front office transformations belonging to multichannel CX, digital design and mobility across diverse industries. Our CXDesk Customer Experience Continuum is a key differentiator when you are considering CRM transitions.
Single view of the customer and analytics
We are a strong provider of integrated, and well rounded industry specific CRM technology implementations by leveraging several specialized technologies on top of Core CRM suites. Our focus is to achieve single view of customer by delivering cross-channel CX and commerce across touchpoints. We also have deep skills in information architecture, data migration, digital marketing, and community portals development.
CX.Digital strategy and consulting
With deep Industry understanding, 10+ years of CX business acumen, business process transformation, and information architecture, we deliver on Customer's vision. Our Industry's first integrated CX.Digital division leverages Applications.Group's Engineering & Experience Design competencies, and Yippee Media's UX/UI design capabilities.
CRM and CX Implementation Services
We develop CX strategies and roadmaps that extend from visualization to design with proven technology implementation expertise in the entire suite of Oracle CX offerings, Salesforce Sales and Service Cloud, and Verint's Kana CEM amongst others. We specialize in different technologies, domains and competencies mastered over ten years of CRM and Customer Experience focus delivering more than 6000 working-months of CRM Professional Services.
Core CRM technology implementation - 95%
Single view of the customer and analytics - 90%
CX.Digital strategy and consulting - 95%
Customer Success Stories
Our products, transformation services and insights helped more than 100 leading brands across major industries.
Customer Engagement, Sales and Marketing solution
Customer Experience Transformation Project using Oracle platform
MakeMyTrip.com halved avg. call handling time and increased revenue with CX Cloud
Customer engagement on phone, email, chat and social channels
