Con sul tareConsultare means "Experts to consult" on Customer Digital Strategy, Operational efficiency, and Digital Workplace Transformation.Explore More
CRM DIGITALCRM Mastermind Design, Digital strategy, Implementation, and Professional Services
CUSTOMER EXPERIENCEWorld's first "CX and Digital" Fusion of technologies and transformation services
EMPLOYEE EXPERIENCEHR Technologies, Digital WorkPlace Programs, Talent Management, and EX Strategy
EVERYTHING EXPERIENCEThe Hyper Automation, DevOps, and Low-Code No-Code Technologies
KEY PARTNERSExperience Partnerships (PX) with leading brands offering software/platforms
About CRM DigitalDigital CRM Applications — Sales, Service, Marketing, and Commerce
CLOUD & IT INFRASTRUCTUREVirtuos invests in TEKCORP — Cloud Mastermind & IT Infrastructure Specialist.
VIRTUOS NEXORAMANexorama is our new model for innovating and diversifying into new areas.
ABOUT GIFTCART.COMWith huge strengths in technology, experience design, strong commitment and insight to make Giftcart.com a leading name in e-gifting globally, the team has put together some of the industry's first and unique propositions such as Personality based gifting, Gift Wizard, Gift Registry, Wish list, Event Butler, Advanced Search and more. Visit www.giftcart.com
ABOUT INDIC.COMIndic is a company that has digital experience platforms to serve a broad range of audiences with consistent, secure and personalized access to products, services, and experiences across many digital touchpoints.
Indic has a portfolio of brands in stealth mode. For more information visit www.indic.com
ABOUT SWEVEN DIGITALSweven is a brand new company with 1000+ Man years of CRM and Customer Experience Proficiency. Sweven branched out to craft a new story of Sweveners — The dreamers and doers operating in the US$1 Trillion Salesforce Economy. Sweven is headquartered in San Francisco with operations and delivery centers in India and fast expanding into other regions. For more information visit www.sweven.com
ABOUT TEKCORPTekcorp offers complete Cloud Transformation Journeys for the customers along with IT Infrastructure Services such as Networking, Storage, Security, and Trust Management across Industry verticals. Tekcorp also operates Technology Division in alliance with leading partners. For more information visit www.tekcorp.com
Com pa nyCompany with a team that has the explicit mission to change the world — big change, big objectives, a brand-new system never done before.Explore More
ABOUT VIRTUOSThe birth of an idea that stretches the Virtuosos and the customer
OUR BUSINESSThe anatomy of modern business at Virtuos — Consulting to Digital Business
CUSTOMER SUCCESSCustomer success stories, case studies, insights, and resources
CAREERSExplore an enriching and rewarding career in sales, marketing, engineering, etc.
NEWS AND EVENTSSign up for the latest news, press releases, Xonomy events, and webinars
Multichannel Commerce, Catalog and Product, Basket & Promotions, Checkout & Payment, Supply chain, etc.
200+ CRM/CX PROJECTS, AND COUNTING.
CRM Implementation
CRM technology-centric implementations and the specific supporting technologies to enhance the core. Our projects involve packaged software and custom solutions.
Combine high-performance Virtuos cloud infrastructure with a broad range of Artificial Intelligence (AI) APIs to power your enterprise software applications, and modernize legacy software.
Virtuos Platform Services include building Apps with Salesforce Lightning App builder; Oracle Cloud or Oracle Cloud at Customer. We also build mobile apps on Android/IOS platforms.
C.Digital Design Mastermind Architecture thrives on human-centered Customer Digital Design, CRM Digital Engineering using AI and cutting edge technologies and, Business 4.0 readiness.
We are born as Cloud Consulting Company and at the very outset, championed into CRM, and Customer Experience space by forming alliances with Oracle, Verint, Salesforce, Microsoft amongst other specialized partners.We implemented CX Cloud at Asia's largest Travel Company — MakeMyTrip by transforming more than dozen lines of business. We also deployed CX Cloud at Asia's second largest (after Alibaba) e-commerce company — Flipkart handling millions of transactions and scaling up to 6500+ users.
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Customers
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CRM Projects
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CRM/CX Technologies
THE LEADERSHIP FACTORS FOR CX
As the companies of all sizes undergoing a transformation, it’s imperative to connect and align with executive leadership to have conviction about CX differentiation. In terms of parts and pieces that come together for an end to end transformation, we see the number of elements from cross-functional departments playing pivotal and symbiotic role collectively.
Business
(CEO.cx and COO.cx)
Technology
(CIO.cx)
Marketing
(CMO.cx and CXO.cx)
At Virtuos architecting experience begins with empathy. Who understands your customers more than your business leaders? Your digital customers are accidental narcissists — that's a good thing. Virtuoso Team leaders work with CEOs and COOs crafting CX vision, strategy, and innovation challenging the status quo.
Technology is most human when it is invisible. Our alignment with CIO/CTO is about platforms, user adoption, tech stacks, deployment model, and cloud. Increasingly we are liked by them as our methodology is open, transparent, and built on Co-Extend Model, and Our Pace-Layered Umbrella Strategy (PLUS).
CMO/CIO relationship is particularly vulnerable as they seek common ground. The connect with CMOs is natural as they are the linchpins of digital transformation in today's world. By combining CX with Digital Marketing, we have built new capabilities on CX Audit, customer journey mapping, design thinking and Indicial CX diagnostics.
SOFTSIDE OF CRM. INTRODUCING THE FLOWER OF SERVICE.
While hundreds of vendors harp on the core strengths of CRM/CX Software, Virtuos deliberately attempts to differentiate it by showcasing the softside of design framework. Our integrated CX.Digital capabilities and strong CRM and CX Consulting skills aligned with the flower of service blurring differences between physical and digital processes.
Virtuoso Teams differ from traditional teams along every dimension, from the way they recruit members to the way they enforce their processes and from the expectations they hold to the results they produce. Virtuos team leaders stimulate idea flow: managing space, time, and processes and drawing strength from the intensity and closeness of the work.
Experiences are sensory. They are human, and the future of branding is experience architecture. It's personal — culturally relevant and contextual. Of course, experiences are aspirational and undoubtedly intentional. Virtuos helps you design customer moments that are easy, significant emotional, frequent and convenient by building Customer Engagement Hub (CEH).
SOFTSIDE OF CRM. INTRODUCING THE FLOWER OF SERVICE.
While hundreds of vendors harp on the core strengths of CRM/CX Software, Virtuos deliberately attempts to differentiate it by showcasing the softside of design framework. Our integrated CX.Digital capabilities and strong CRM and CX Consulting skills aligned with the flower of service blurring differences between physical and digital processes.
Virtuoso Teams differ from traditional teams along every dimension, from the way they recruit members to the way they enforce their processes and from the expectations they hold to the results they produce. Virtuos team leaders stimulate idea flow: managing space, time, and processes and drawing strength from the intensity and closeness of the work.
Experiences are sensory. They are human, and the future of branding is experience architecture. It's personal — culturally relevant and contextual. Of course, experiences are aspirational and undoubtedly intentional. Virtuos helps you design customer moments that are easy, significant emotional, frequent and convenient by building Customer Engagement Hub (CEH).
SOFTSIDE OF CRM. INTRODUCING THE FLOWER OF SERVICE.
While hundreds of vendors harp on the core strengths of CRM/CX Software, Virtuos deliberately attempts to differentiate it by showcasing the softside of design framework. Our integrated CX.Digital capabilities and strong CRM and CX Consulting skills aligned with the flower of service blurring differences between physical and digital processes.
Customer experience and CRM implementation services continue to be in high demand with the advent of digital business transformation. CRM functionality falls into five main categories: sales, marketing, customer service, field service, and e-commerce, as well as several cross-CRM applications.
CRM Sales Cloud
Sales Automation; Configure, Price, Quote (CPQ) and Sales Performance to Sales Analytics.
CRM Service Cloud
Web, Social and Contact Center for Customer Service and Knowledge Management to Self-Service.
CRM Marketing Cloud
Integrated Multi-channel Marketing, Loyalty, Digital Marketing and Account Based Marketing (ABM).
CRM Ecommerce Cloud
Online selling, Storefront Personalization, Social for Ecommerce and Web Analytics to Product Management.
CRM Field Service Cloud
Contracts, Warranty, Field force optimization, Scheduling and Mobile Service Apps to Fleet Management.
Cross CRM Cloud Applications
Cross-Functional Customer Analytics; Voice of the Customer; MDM, and Customer Analytics to EAI.
Our Happy Clients
LETS DISCUSS YOUR CRM OR CX INITIATIVES
Virtuos has over a decade of CRM and Customer Experience Practice to understand your unique CX needs and provide a variety of project options.
